Privacy & Security

Clubs and groups are trusted with their members' details, and scout groups with children's safety. We take that responsibility seriously too. Here's how Musterpost is designed to protect your data.

The uncomfortable truth

Spreadsheets are a data protection risk

Most clubs and community groups, scout groups included, keep member details in spreadsheets. Often that includes children's data. It feels normal, but here's what that actually means:

Files get shared... and shared again

That spreadsheet with medical info? It's been emailed, copied to USB drives, saved to personal laptops, and synced to cloud storage you don't control.

No access control

Anyone with the file can see everything. Left the group? They probably still have a copy. There's no way to revoke access.

No audit trail

Who looked at that child's medical records? Who changed the emergency contact? With spreadsheets, you'll never know.

Compliance nightmare

GDPR, Australian Privacy Principles - they require you to protect children's data. A shared spreadsheet doesn't meet that standard.

This isn't about blame. Spreadsheets are what's available. But when better tools exist, using them is part of your duty of care.

A better approach

Musterpost was built for this

Security isn't an afterthought - it's why we exist.

Encrypted everywhere

Your data is encrypted in transit (TLS 1.3) and at rest (AES-256). Industry-standard protection for sensitive information.

Access controls

Only your group's authorised leaders can see your members. Row-level security keeps data within your group. The same controls are designed to cover contact details used for email and SMS, and data brought in from Google Sheets or TryBooking once those imports are built.

Secure infrastructure

Hosted on Supabase with enterprise-grade security. SOC 2 Type II compliant infrastructure with automatic backups.

No copies floating around

Unlike spreadsheets, data lives in one secure place. No emailed copies, no USB drives, no personal laptops.

Side by side: spreadsheets vs. Musterpost

Security FeatureSpreadsheetsMusterpost
Data encrypted at rest
Data encrypted in transitSometimes
Access controls per user
Automatic backups
GDPR/privacy compliantUnlikely
No copies on personal devices

Our commitments to you

We will never sell your data
We will never show ads
We will never share data with third parties (except as required by law)
We will notify you of any security incidents
We will keep our privacy policy in plain English
We will respond to data requests within 30 days

Protect your members' data properly

You work hard to look after your members. Their details deserve the same care.

Digital technology by Yart